Privacy Policy

Who we are

Fiona Casey Physiotherapy & Sports Injury Clinic, 1st Floor, Roslevan Shopping Centre, Tulla Road, Ennis, Co. Clare is the data controller for personal data collected through this website and during treatment.

Information we collect

• Enquiry information: name, phone number, email address and the message you send through the enquiry form. This website does not store these details; the form opens your own email app.
• Health information provided during assessment and treatment. This is collected directly from you, kept securely and used only for your care.
• Basic website technical data that hosting providers process to deliver pages (such as IP address). No advertising or profiling analytics are run on this site.

How we use your information

Your information is used to respond to enquiries, book appointments, provide physiotherapy treatment and meet professional and legal record-keeping requirements. We do not sell personal data or share it for marketing purposes.

Online booking

When you book an appointment through the booking page, we collect your name, email address, phone number, the treatment you would like, your preferred appointment time and any notes you choose to add. This information is stored securely and used to manage your appointment, confirm your booking and provide your care. You can ask us to delete booking records at any time, subject to professional record-keeping requirements.

Legal basis

Processing is based on the steps needed to provide a service you have requested, your consent where appropriate, and legitimate interests (such as contacting you about an appointment). Health data is processed where necessary for the provision of health care.

Your rights

Under GDPR you have the right to access, correct, erase or restrict processing of your personal data, and to object to processing. To exercise any of these rights, contact the clinic using the details below. You may also lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).